Privacy notice video surveillance at train stations

Legal Notice: Please note that only the German version of this privacy statement is legally binding. You can access the legally binding version here.

Overview

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Who is responsible for collecting and processing data?

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The responsible party within the meaning of the German Data Protection Regulation (DSGVO) is

DB InfraGO AG
(I.IPD)
Adam-Riese-Str. 11-13
60327 Frankfurt

E-mail: video-an-bahnhoefen@deutschebahn.com

Dr. Marein Müller is the designated data protection officer.

If you have any questions or comments about privacy issues, please contact: Datenschutz.DBInfraGO@deutschebahn.com.

What data do we collect? How and why do we process your data?

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Live video images are collected. Purposes of the video surveillance are:

Coordinating safe rail operations

  • Detection of bottlenecks or irregularities
  • Regulation of passenger flows
  • Support of measures for traffic safety

Ensuring and initiating operational processes

  • Service measures
  • Cleaning measures
  • Security measures (including enforcement of house rules)

The legal basis for the processing is Article 6 paragraph 1 lit. f) DSGVO.

Legitimate interests are the coordination of safe rail operations, ensuring operational processes and enforcing domiciliary rights.

Video surveillance for the aforementioned purposes is only carried out by means of event-related live observation of the video images. No storage takes place. This passive observation option supports the implementation of the 3-S concept (service, safety, cleanliness). This means in practice that defined employees only view live camera images in specific incident cases in order to increase the basic quality at the train station.

Frequency analysis

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For the purposes of safe rail operations and ensuring operational processes, anonymous people counts are also automatically gathered from live video images. This means that no personal data is collected and processed, only counter events. The compiled counting data is used to analyze, forecast and improve overcrowding situations as well as stop and changing times.

People counting is carried out at the following locations:

  • Alexanderplatz
  • Berlin Südkreuz
  • Bonn Hauptbahnhof
  • Bremen Hauptbahnhof
  • Dresden Hauptbahnhof
  • Düsseldorf Hauptbahnhof
  • Essen Hauptbahnhof
  • Flughafen München
  • Frankfurt (Main) Hauptbahnhof
  • Frankfurt (Main) Hauptwache
  • Frankfurt (Main) Konstablerwache
  • Frankfurt (Main) Süd
  • Frankfurt (Main) Taunusanlage
  • Freiburg (Breisgau) Hauptbahnhof
  • Hamburg-Altona
  • Hamburg-Harburg
  • Hamburg Hauptbahnhof
  • Hannover Hauptbahnhof
  • Jungfernstieg
  • Kiel Hauptbahnhof
  • Köln Hauptbahnhof
  • Köln Messe/Deutz
  • Leipzig Bayerischer Bahnhof
  • Leipzig Markt
  • Leipzig Wilhelm-Leuschner-Platz
  • Mannheim Hauptbahnhof
  • Münster (Westf) Hauptbahnhof
  • Nürnberg Hauptbahnhof

How long is your data stored?

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Personal data is not stored.

Is any data forwarded?

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Personal data will not be disclosed to third parties.

What rights do you have?

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You have the right to submit complaints to a supervisory authority. The supervisory authority responsible for DB InfraGO AG is:

Der Hessische Beauftragte für Datenschutz und Informationsfreiheit
Postfach 3163
65021 Wiesbaden
Germany

You may object to data processing on the basis of your particular situation if the data processing is carried out on the basis of our legitimate interests or is necessary for the performance of a public task.

Last modified: 11.03.2024